Shipping & delivery
Last updated: October 7, 2026
Free shipping to the United States
MYRZAVEN offers free standard shipping on all US orders, with no minimum spend. Prices are displayed in US dollars. Orders are dispatched from China, not from a US warehouse. An address must be accepted at checkout for an order to be placed.
Preparing your order
Orders are usually prepared and dispatched within 2–3 business days. Preparation may include sourcing the selected set, checking it and packing it for dispatch. Choosing a standard size does not mean that we custom-manufacture the product to your individual measurements.
If we cannot dispatch within the stated timeframe, we will notify you, provide a revised date if available, and offer a choice of consenting to the delay or cancelling for a full, prompt refund. We will not keep an unshipped order open indefinitely without the consent required by law.
Estimated US delivery
US orders usually arrive within 7–10 business days from the date you place your order. This is the total estimated time, including preparation and international shipping. It is not an additional 7–10 business days after dispatch.
These times are estimates, not guaranteed arrival dates. Carrier schedules, customs processing, destination and holidays may affect delivery. If you need a set for an event, please contact us before ordering to discuss timing.
Transit & tracking
Tracking information is provided when available after dispatch. A label-created update does not necessarily mean the carrier has received the parcel. Contact quibikey003@gmail.com if tracking stalls, the package appears lost, or an expected delivery has not arrived. We will investigate with the delivery service and work with you toward delivery, replacement or refund as appropriate.
Address changes & delivery issues
Check your full delivery address, apartment number and contact details carefully. For a correction or cancellation, contact us as soon as possible, ideally within 12 hours of ordering. We will check whether the change is still possible; after dispatch, interception is not guaranteed.
If tracking shows delivery but you cannot locate the parcel, check the delivery location and contact us. A carrier scan alone will not stop us from reviewing the circumstances. If a parcel is returned because the address was incorrect or delivery was refused, contact us to arrange next steps. Any additional charge for a requested reshipment will be explained and agreed before it is charged.
Taxes & customs
Free shipping refers to the standard delivery charge. Taxes collected by the store appear at checkout. Cross-border orders may be subject to import charges or customs requirements, which are not included unless expressly shown as included. If a carrier requests an unexpected payment, contact us before paying so we can help verify it. We do not promise duty-free entry.
See our Return & refund policy and Order help & cancellations for related information.